Penggunaan Artificial Intelligence dalam Pengembangan Kewirausahaan UMKM di Kelurahan Bulusari
DOI:
https://doi.org/10.54082/jamsi.2642Kata Kunci:
Artificial Intelligence, UMKM, Kewirausahaan, DigitalisasiAbstrak
Perkembangan teknologi digital telah mendorong pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) untuk beradaptasi dengan inovasi berbasis Artificial Intelligence (AI). Pengabdian ini bertujuan untuk menganalisis potensi penggunaan AI dalam pengembangan kewirausahaan pada UMKM di Kelurahan Bulusari, meliputi aspek pemasaran, operasional, dan layanan pelanggan. Metode pengabdian menggunakan pendekatan kualitatif deskriptif dengan analisis literatur dan studi kontekstual terhadap kondisi UMKM lokal. Hasil pengabdian menunjukkan bahwa penerapan AI dapat meningkatkan efisiensi operasional, memperluas jangkauan pasar, serta meningkatkan inovasi produk UMKM. Namun, tantangan utama meliputi rendahnya literasi digital, keterbatasan biaya, dan infrastruktur. Pengabdian ini memberikan rekomendasi strategi implementasi AI yang realistis untuk skala UMKM di Kelurahan Bulusari serta peluang kolaborasi dengan komunitas digital.
Referensi
Al-Amin, M., Ali, M. S., Salam, A., Khan, A., Ali, A., Ullah, A., & Chowdhury, S. K. (2024). History of generative Artificial Intelligence (AI) chatbots: Past, present, and future development. arXiv preprint arXiv:2402.05122. https://arxiv.org/abs/2402.05122.
Arsenio, D. (2024). Peran dan Praktik Artificial Intelligence terhadap UMKM. Jurnal Sisfokomtek. Badghish, S., Alzahrani, A., Alharthi, N., Aljuaid, H., & Alsubaie, L. (2024). Artificial intelligence adoption by SMEs to achieve sustainable business performance. Sustainability, 16(5),1864.
Bengesi, S., El-Sayed, H., Sarker, M. K., Houkpati, Y., Irungu, J., & Oladunni, T. (2023). Advancements in generative AI: A comprehensive review of GANs, GPT, autoencoders, diffusion models, and transformers. arXiv preprint arXiv:2311.10242. https://arxiv.org/abs/2311.10242
Bommasani, R., Hudson, D. A., Adeli, E., Altman, R., Arora, S., von Arx, S., Bernstein, M. S., Bohg, J., Bosselut, A., Brunskill, E., Brynjolfsson, E., Bumgarner, G., Burden, J., Carmichael, R., Chatterji, N. S., Chen, T., Creel, K. A., Davis, J. Q., Liang, P. (2021). On the opportunities and risks of foundation models. arXiv preprint arXiv:2108.07258. https://arxiv.org/abs/2108.07258
Bunga & Muhammad. (2025). Peran AI dalam UMKM: Bagaimana Kecerdasan Buatan Mendukung UMKM. IKRAITH-Ekonomika.
Chintalapati, S., & Pandey, S. K. (2022). Artificial intelligence in marketing: A systematic literature review. International Journal of Market Research, 64(1), 38–68. https://doi.org/10.1177/14707853211018428.
Cohen, A. A. (2023). The role of artificial intelligence in small and medium enterprises in the US: A call to action. https://www.linkedin.com/pulse/role-artificial-intelligence-small- medium-enterprises-cohen.
Drucker, P. F. (2015). Innovation and entrepreneurship: Practice and principles.
HarperBusiness.
Haleem, A., Javaid, M., Asim Qadri, M., Pratap Singh, R., & Suman, R. (2022). Artificial intelligence (AI) applications for marketing: A literature-based study. International Journal of Intelligent Networks, 3, 119–132. https://doi.org/10.1016/J.IJIN.2022.08.005
Hisrich, R. D., Peters, M. P., & Shepherd, D. A. (2020). Entrepreneurship (11th ed.). McGraw-Hill Education.
Ho, S. P. S., & Chow, M. Y. C. (2023). The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong. Journal of Financial Services Marketing, 0123456789. https://doi.org/10.1057/s41264-022-00207-3
Jha, M., & Chatterjee, T. S. (2023). MSME: A Driver of Indian Renaissance. International Journal For Multidisciplinary Research, 5(2). https://doi.org/10.36948/ijfmr.2023.v05i02.2427
Kuratko, D. F. (2021). Entrepreneurship: Theory, process, and practice (11th ed.). Cengage Learning.
Lahamid, Q., Garnasih, R. L., Julina, J., Miftah, D., & Lahamid, S. (2023). Small but Smart: How SMEs can Boost Performance Through AI and Innovation. In Proceedings of the International Conference on Intellectuals’ Global Responsibility (ICIGR 2022) (pp. 456– 464). Atlantis Press SARL. http://dx.doi.org/10.2991/978-2-38476-052-7_50
Le Dinh, T. (2025). Artificial Intelligence in SMEs: Enhancing Business Performance and Operational Efficiency. Information Journal, 16(5), 415.
Maroufkhani, P., Ismail, W. K. W., & Ghobakhloo, M. (2022). A systematic review of artificial intelligence adoption in small and medium-sized enterprises and future research directions. Technological Forecasting and Social Change, 180, 121–234.
Mathagu, S. W. (2024). Artificial intelligence in small and medium enterprises: An empirical analysis of critical factors. Premier Journal of Science Review, 3(1), 45–62.
Mazzarol, T. (2019). Entrepreneurship and innovation: How leadership and creativity shape new ventures. Springer.
Nambisan, S. (2017). Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship. Entrepreneurship Theory and Practice, 41(6), 1029–1055. https://doi.org/10.1111/etap.12254
Nirwana, A., Sudarmiatin, & Melany. (2023). Implementation of Artificial Intelligence in Digital Marketing Development: a Thematic Review and Practical Exploration. Jurnal Manajemen Bisnis, Akuntansi Dan Keuangan, 2(1), 85–112. https://doi.org/10.55927/jambak.v2i1.4034
Pamungkas, M. R. S. P. (2023). Unleashing the Potentials of Artificial Intelligence for Micro, Small, and Medium Enterprises. Jurnal JTEKSIS.
Russell, S. J., & Norvig, P. (2020). Artificial intelligence: A modern approach (4th ed.). Pearson.
Shah, S. A. R., Kamal, T., & Ahmed, A. (2022). Digital competencies and entrepreneurial intention in the era of Industry 4.0. Journal of Entrepreneurship Education, 25(3), 1–12.
Wen, M. L. K., Mwangi, M. N., van Loon, A. F., & Aerts, J. C. J. H. (2021). Complexities of drought adaptive behaviour: Linking theory to data on smallholder farmer adaptation decisions. International Journal of Disaster Risk Reduction, 63(July), 102435. https://doi.org/10.1016/j.ijdrr.2021.102435
Zamzami, M. (2023). The diffusion of AI innovation by UMKM groups in Indonesia. Jurnal Ekonomi & Transformasi Digital, 2(2), 89–104.
Zimmerer, T. W., & Scarborough, N. M. (2018). Essentials of entrepreneurship and small business management (9th ed.). Pearson.
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 Frendy Wibowo, Hapsari Dyah Herdiany, Pradita Nindya Aryandha, Adi Andika Setiawan, Yuneha Kusumawati

Artikel ini berlisensi Creative Commons Attribution 4.0 International License.




